The Partnered Repair Network (PRN) app aims to provide users with an easy way to find one of the
hundreds of smash repairers that make up Lumley Insurance’s Partnered Repair Network (PRN). These
repairers provide Lumley motor insurance policyholders with a “fast turnaround” of their vehicle repair,
“superior service” in the course of their claim and “highest quality” repairs which includes a lifetime
guarantee on workmanship.
A special PRN “map marker” has been developed for use within this app similar to map markers found in
Google Maps.
Once the app is installed, users simply tap the Lumley PRN icon to open the application. A map of Australia
with a number of PRN map markers is display.
Users have the option to use the current location function on their apple device or alternatively, type in the
location they would like to search by suburb, address or postcode. A visual map is presented that shows
PRN map markers to locate all the Partnered Repairers within a 20km radius. Where distances are greater
than 20Km the app will zoom further out to plot all of that state’s respective PRN locations.
Once a user identifies their preferred location by tapping the location identified by the drop pin, the
repairers details including business name, address and phone number appear on their screen. Where the
user would like to search another repairer, they can return to the map display by pressing the tag labelled
“Back” in the lower part of the repairer details display. Once a repairer is selected the user can tap the
phone number to phone and talk to the repairer directly. Alternatively they can select directions to the
repairer are displayed which are then in a visual GPS style. Route options are also highlighted consistent
with the apple devices functionality.